Schránka důvěry

DO YOU FEEL A PROBLEM, ARE YOU DISSATISFIED, ARE YOU TROUBLED OR DO YOU HAVE SOMETHING TO IMPROVE?

Don't want to deal with this matter publicly? There is a trust box for you. You can report any problem or suggestion by address or anonymously.

HAVE YOU ALREADY SUBMITTED A NOTICE AND ARE INTERESTED IN WHAT STATUS IT IS?

Enter your special code and immediately find out if there is no need to add information or if the problem has not been solved.

WATCH MY SUBMISSION

Enter your special code and immediately find out if there is no need to add information or if the problem has not been solved

We understand that you may find yourself in a difficult situation that is not easy to deal with personally. That is why we offer you a system that allows you to report your problems and concerns. We understand that these topics can be sensitive and cause anxiety or fear.

Now you can use a special form, thanks to which you can safely and confidentially communicate your problem. We give everyone the choice of whether you want to remain anonymous or fill in your personal information as well. We care about each individual's right to privacy and respect that decision.

As soon as you send the notification, you will receive an identification number, thanks to which you can follow the progress of the resolution of your notification. A company ombudsman, who is experienced in dealing with sensitive issues, will review the notice and decide how best to resolve the situation. The entire course of the solution takes place in an anonymous environment. You can add comments or attachments during the solution

We promise that the notification will be dealt with promptly and that the legal deadline for comments will be observed. If you provide your email, you will be continuously informed about the status of the solution to your notification.

Ombudsman
GDPR
Code of ethics